The arrival of Sage 200 has greatly improved efficiency within the business. Rather than manually re-entering data, all EyecarePlans are now quickly and efficiently scanned and read into the bespoke billing application.
The data is then pulled across into Sage 200 to generate sales invoices automatically. This has increased productivity and released time for higher value work. Accuracy has improved too, which has the knock-on benefit of reducing customer queries.
“We used to collect – and then duplicate – spiralling volumes of data, which was very inefficient and timeconsuming,” comments Jane. “Single data entry has removed a whole layer of effort.