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The Premiere Kitchen Company

Client Profile

Client Profile
Customer The Premiere Kitchen Company
Location United Kingdom
Staff 150 employees
Sage Solution Sage Line 500

The Premiere Kitchen Company (www. premierekitchens.co.uk) is a leading manufacturer and supplier of kitchens for the UK public housing sector. Based in Hardwicke near Gloucester, the firm offers a complete design-to-delivery service, providing products that combine quality with value for money. Originally founded in 1989 to manufacture, supply and fit good quality bespoke kitchens to retail and trade customers, Premiere Kitchens began to specialise in the public sector market following a commission from Gloucester City Council. Today, the thriving firm has around 150 employees and a turnover in the region of £14 million. From its factory close to the motorway network, it is well positioned to supply over 150 local authorities and housing associations throughout England and Wales. I

The Challenge

The Challenge

For many years, Premiere Kitchens had conducted its business using Sage Line 50, with supporting Microsoft Excel spreadsheets. However, as Accountant Gary Holt explains, “We recognised that we’d come to a natural end in outgrowing the system’s capabilities. Clearly, for strong sustainable growth, it was vital to move to a more powerful and comprehensive solution, with additional functionality for configureto-order manufacturing. We have a policy of sustained across-the-board investment to support our growth and undertook a process of in-depth reviews to analyse the market and ascertain what solution would best meet our needs.” A key priority was finding an established vendor with a proven, secure system. Finally, the firm required a Business Partner with experience of the furniture industry and an understanding of its public sector solutions.

The Solution

The Solution

Premiere Kitchens began the process of selecting a system which would provide a secure foundation for future expansion. Having experienced high quality service from their Sage Line 50 software, management at Premiere Kitchens regarded moving up through the Sage range to a more powerful system as a strong possibility. Furthermore, Sage Business Partner Pinnacle Computing could offer a configure-to-order module, which gives companies in the make-to-order, assemble-to-order or kit-to-order sector greater flexibility to extend their product range. After careful consideration, Premiere Kitchens purchased a Sage Line 500 system for 23 users, running on Microsoft Windows 2000 and with a SQL Server 2000 database, implemented on Compaq hardware, along with Pinnacle Configurator. “Implementation went ahead successfully, even though it was interrupted by our move to larger premises,” recalls Gary. “We went live with hardly a hitch; an achievement largely down to the quality of the support we received from our Pinnacle consultant.

The Benefits

The Benefits

Since the implementation of Sage Line 500, Premiere Kitchens has grown considerably and has also achieved landmark quality accreditations such as ISO 14001 for environment management and Investors in People. The Sage solution has supported all these developments, as Gary Holt comments, “With Sage Line 500 in place, we have been able to process a greater volume of orders without increasing our head count. Looking back on how we used to operate, it was very cumbersome. In contrast, today we have an efficient system in which data flows from one part to another, from the initial estimate onwards, to support our sales, manufacturing and delivery processes.”

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