
| Join Sage, it’s leading business partner Pinnacle Computing and the Chartered Institute of Marketing (CIM) for a free seminar which will introduce the strategy of CRM. Get straightforward advice and examples from people with years of experience in the business. |
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• Belfast: Holiday Inn – Wednesday 13th September
• Dublin: The Conrad – Wednesday 27th September
Who should attend? Senior decision makers in marketing, sales, customer services or IT.
You will gain an invaluable overview from the CIM on what you can expect from adopting a
CRM model and what benefits a CRM software solution will bring to your business.
Sage will give practical demonstrations on how its CRM software solutions can enable your company to identify prospects and sell to them efficiently, win new business and provide excellent customer service to existing clients.
The fundamental objective of CRM is always the same: you want good, repeatable,
profitable business.

| 8.30 am |
Registration & Refreshments |
| 9.00 am |
Welcome & Introduction |
9.30 am

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A business case for CRM
Straight answers to the difficult questions: what does CRM mean to my company and how is it going to help my department; Where is the ROI; How to define and measure payback.
Guest Speaker: Michael Maguire, CIM Ireland
How to develop a successful CRM strategy
Guidelines on how to set expectations, define challenges and manage change when introducing CRM to your organisation. We will look at the latest CRM developments and how they can benefit and enhance best practice
Guest Speaker: Michael Maguire, CIM Ireland |
10.15 am
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CRM in the real world – Sliderobes
How sliderobes has used Sage CRM to increase business volumes by over
50%, seen a return on advertising spend by 10-15% and improved customer service levels.
Sage CRM Consultant, Sage |
| 10.45 am |
Refreshments |
11.00 am
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Practical CRM demonstration
Sage CRM product demonstration. A perfect opportunity to see how Sage CRM solutions work and how it can help you with your particular business requirements.
Sage CRM Consultant, Sage |
| 12.00 pm |
Light Refreshments |
| FREE CRM Resource Kit On the day we will be giving out FREE CRM Resource Kits to get you started. You will learn more about CRM in your business giving you real examples of how CRM can improve your customer services profitably across your business. |

Simply CLICK HERE to reserve your place at either of the above seminars. You can also contact Pinnacle directly at the numbers below:

Click here and submit your details or call Pinnacle using the numbers above to:
• Speak to a member of the Sage CRM Solutions team
• Request a Sage CRM information pack
• Arrange a FREE onsite demonstration at your premises
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