Contracts Administrator

As a Contracts Administrator, you will play a critical role in assisting with the preparation, review, and management of customer contracts, ensuring accuracy and compliance with company policies and legal requirements. You will work closely with Customer Account Managers (CAM), New Customer Acquisitions (NCA) and Pinnacle Direct teams, as well as other stakeholders to facilitate the contract lifecycle from initiation to execution.

Key responsibilities

Reporting directly to the Operations and Contracts Manager, you will work in a high-performing and fast-paced finance function based in Belfast.

You will work closely with the Pinnacle finance division, other business functions, customers and suppliers.

Key responsibilities will include: -

• Creation and administration of customer contracts using the relevant business ERP systems.
• Process sales orders and sales invoices for monthly and annual billing of recurring subscription and maintenance contracts.
• Review contracts to ensure accuracy and completeness of financial terms, including pricing, payment terms, and invoicing schedules.
• Manage software license renewal and release subject to the business terms.
• Respond to and resolve customer contract queries effectively and efficiently.
• Collaborate with cross-functional teams to resolve financial issues related to contracts, including billing discrepancies and revenue recognition challenges.
• Maintain contract management systems and databases to track financial data and monitor contract renewals.
• Manage contract renewals, pricing changes and contract amendments.
• Reconciling and approving Purchase Ledger Supplier invoices relating to customer contracts.
• Liaise with suppliers in order to manage and reconcile contract costs.
• Provide cover for other members of the Finance team as required.
• Other administrative tasks when necessary.

• A good understanding of financial business processes centred around subscription contracts, order processing, cost management and revenue recognition.
• Attention to detail with particular focus on consistency and accuracy.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external contacts.
• Experience in using Microsoft functions mainly Excel
• At least 2 years experience in a similar role