Toby Electronics pushes ERP to the limit

The electronics distributor pushing ERP to the limit

Customer Profile

Toby Electronics is one of UK’s leading distributors of electronic components. Established in 1983 and based in the UK in Banbury, Toby Electronics distributes electronic components such as connectors, LEDs and PCB hardware. Its franchised suppliers include some of the world’s leading connector manufacturers, and it also sources an extensive range of components direct from suppliers in the Far East.


Business Need: Business Management

Location: Banbury, United Kingdom

Employees: 23 Employees

Toby Electronics 2 chip

The Challenge

Toby Electronics had been using the same enterprise resource planning (ERP) system Sage Line 500 for ten years, in this time the company has grown in size and ambition. It had strong growth forecasts which depended on increasing their product portfolio and entering new markets, which its current ERP system was not designed for. With this in mind, Toby Electronics’ IT manager, Paul Donnelly, had been intent on upgrading for a number of years and had been fastidious in finding a solution that matched the company’s needs. They turned to Pinnacle to embark upon a system migration and take better control of their growing business.

Toby Electronics 3 control panel

The Solution

The firm had been clear that it didn’t want anything overly complicated. “We’ve done a lot of scoping with support from Pinnacle who helped us to identify the best solution for our needs. The Sage X3 Standard edition meets our requirements perfectly. It’s powerful, quick and stable. While the out-of-the box version puts some of the onus on us to deliver part of the implementation, I’m happy to take on the responsibility – it keeps costs down and it’s the best way to learn after all.”

Toby Electronics 4 red switches

The Benefits

Moving to the new ERP system simplified the company’s infrastructure. “At the moment we have three different IT support costs and three different servers. The migration will consolidate these into just one server. This is a significant undertaking but the end result will streamline our costs and processes; which will only facilitate long-term growth.” By partnering with Pinnacle, Toby Electronics linked everything from accounts sales, warehouse management, inventory and certain aspects of its manufacturing plant; all through one system.

Donnelly explains, “Having access to all business critical information in one place will revolutionise our processes, day-to-day working lives and ultimately our customers’ experience. This migration will basically touch every aspect of our business, saving us time and improving reporting accuracy and overall efficiency. To guarantee success, we’re working very closely with Pinnacle to share expertise and ideas. It really is a meeting of minds.”

"Having access to all business critical information in one place will revolutionise our processes, day to day working lives and ultimately our customers' experience."

Paul Donnelly, IT Manager
Toby Electronics

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