Once the field was narrowed down to Sage 200, three Sage Business Partners were invited to tender and Pinnacle emerged as the front-runner to implement the solution. Sue comments, "We made the decision in Pinnacle’s favour because of the professionalism they displayed. It was a different experience talking to them – more about their listening to what we need than them giving us the hard sell. We also felt that they were a good match with our own organisation in terms of size and capabilities."
Checks were carried out to ensure that Sage 200 could map onto ASV’s specific business processes, especially for purchase order authorisation. Sue adds, "If we had to heavily customise the solution, that would have been a showstopper, but Sage 200 had the flexibility to do what we need it to do within the standard functionality."
The race was then on to have the new solution in place by the start of ASV’s financial year in August – a deadline that Pinnacle successfully met. Looking back, Sue feels that she built a good partnership with Pinnacle during the implementation project: "I made sure that we kept our commitments as Pinnacle did theirs, and it was remarkably painless. It went very smoothly, in fact, causing no real stress, which was a pleasant surprise as it was a significant transition for the business."