To date, Sage 200 predominantly supports the finance team, but in the future Mash Direct plans to activate the functionality available within the solution to manage ever-increasing requirements on stock control. The business is also looking forward to implementing the customer relationship management (CRM) functionality within Sage 200 in order to build even closer, mutually beneficial relationships with its customers.
Gary says, “With Pinnacle’s continued support, we are confident of having a reliable, steady infrastructure in place that can cope with the transactional demands we place on it and will handle our growth in the years to come. Pinnacle is proactive in their communications and we meet regularly. They’re always available if we need them. We always feel any issues are fully resolved and we find their advice and support very helpful.”