Introducing SmartFreight - make managing your shipping requirements quick and easy

October 12, 2020 | News

Smartfreight package handover

Adopting a Carrier Management Solution (CMS) which integrates with your business management software is a great way to enable businesses to achieve that goal, which is why Pinnacle is pleased to introduce SmartFreight to Sage 200 customers.

Natasha Jones, of SmartFreight, outlines the benefits of utilizing a Carrier Management Solution alongside your Sage 200 solution.

CMS is a triple saving solution – time-saving, error saving and cost-saving – because it frees staff from repetitive tasks like retyping orders and consignment information. Pushing massive numbers of shipments through a completely automated system improves the overall efficiency of the business and the speed of response.

The speed of delivery is huge for an e-commerce business. Customers who place multiple orders onto a website might not necessarily purchase them at the same time but are likely to be anticipating delivery on the same day. SmartFreight’s CMS provides the ability to consolidate all the orders that are placed in one day and send them out in one package, improving the customer experience. It handles returns for businesses as well.

Any Sage customer whether an online or high street retailer, that is shipping goods from one location to another – even businesses like wholesalers sending pallets to another warehouse – can access the SmartFreight solution.

Another advantage of SmartFreight’s CMS is that it offers consolidated tracking solutions which is great for e-commerce businesses selling in multiple marketplaces. A branded email that can be used as a signature is generated as well as a portal, so the customer can click on a link and see the whereabouts of their order on its journey.

SmartFreight specialises in the integration of transport providers which is different from many other CMS options. The majority of SmartFreight’s competitors don’t necessarily prioritise the best delivery option where they are working with existing carriers. SmartFreight offers more of an out of the box solution that trawls the entire marketplace to source the carrier that best meets the business' needs.

It’s a brilliant shipping optimisation solution for businesses using more than one transport provider and wanting to move over from a manual or semi-automated shipping booking system. Customers get a better delivery experience, being able to monitor shipments and how the carrier is performing.

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