Optimize, Streamline, and Mobilise Field Service Operations

  • Expedite Assignments
  • Gain Control of Remote Field Service Activities
  • Improve Communications
  • Accelerate Decision Making
Gbe 2
  • Expedite Assignments
  • Gain Control of Remote Field Service Activities
  • Improve Communications
  • Accelerate Decision Making

Streamline your dispatch system

Maximize dispatching and boost revenue by scheduling the right people at the right time, and see real-time data for work taking place in the field.

Service Management

Acumatica Service Management enables you to quickly capture service needs, get them assigned faster, and track progress in real-time. Efficient scheduling drives increased revenue and improves customer satisfaction. Acumatica Service Management software is fully integrated with your ERP, providing seamless integration with inventory, purchasing, and projects. Features include contract management, appointment schedules, and a full-featured mobile application for service-driven businesses, wholesale distributors, construction companies, and manufacturers for deliveries, installation, or remote service operations.

Scheduling, dispatching and call center

Fully connect your scheduling, dispatching and call center. The visual Dispatch Calendar Board gets the right people to the right service or job every time.

Flexible, automated notifications

Using emails, SMS, or push notifications to alert resources and customers of appointment assignments or modifications, and receive confirmations in real-time.

Gain Control of Field Service Technicians

Track resource commitments and real-time GPS location. Obtain real-time access to the progress of the appointment with status updates, the material used, and detailed notes and pictures.

Intuitive dashboards and powerful analytics

Improve decisions by using drill-down reports and dashboards to access past information and gain insights into future needs. Define metrics for technician utilization and service performance.

Discover the freedom that Acumatica brings

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Acumatica, The Cloud ERP Lunch and Learn

20th October 2022 (other dates available)

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Streamline your dispatch system

Acumatica Service Management enables you to quickly capture service needs, get them assigned faster, and track progress in real-time. Efficient scheduling drives increased revenue and improves customer satisfaction. Acumatica Service Management software is fully integrated with your ERP, providing seamless integration with inventory, purchasing, and projects. Features include contract management, appointment schedules, and a full-featured mobile application for service-driven businesses, wholesale distributors, construction companies, and manufacturers for deliveries, installation, or remote service operations.

Streamline Scheduling & Dispatch

Scheduling, dispatching and call center

Fully connect your scheduling, dispatching and call center. The visual Dispatch Calendar Board gets the right people to the right service or job every time.

How much could you save with Acumatica?

Improve Communication

Flexible, automated notifications

Using emails, SMS, or push notifications to alert resources and customers of appointment assignments or modifications, and receive confirmations in real-time.

Gain Control of Field Service Technicians

Track resource commitments and real-time GPS location. Obtain real-time access to the progress of the appointment with status updates, the material used, and detailed notes and pictures.

Better Service Management ERP Software

Accelerate Decision-Making

Intuitive dashboards and powerful analytics

Improve decisions by using drill-down reports and dashboards to access past information and gain insights into future needs. Define metrics for technician utilization and service performance.

Top 7 Things to Look For in a Field Service Management System

Still undecided? Explore other Acumatica products

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