Privacy Notice & Cookies
Last updated May 2018
We want you to know that when you use our organisation you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Notice describes the information we collect about you, how it is used and shared, and your rights regarding it.
We are registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that we hold and process. Our registered address is 153 Upper Newtownards Road, Belfast BT4 3HX and our Company registration number is NI026898.
All of the information that we hold about you is provided to us by yourself when you seek to use our services.
To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you:
Our lawful basis for processing your information
The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so. The Lawful Bases identified in the GDPR are:
Examples of legitimate interests include:
Our Lawful Basis is performance of a contract with the data subject and our Legitimate Interests are where the data subject is a customer or an employee of the controller, and processing for direct marketing purposes.
We use your information to:
Provide goods, services, quotations, and information to you;
Process or support payments for goods and services;
Communicate with you about products, services, promotions, studies, surveys, news, updates and events; which may be useful to you based on your use of our applications and services
Process promotions/competitions, including prizes, and send you information about our services and those of our business partners;
Investigate or address legal proceedings relating to your use of our services/products, or as otherwise allowed by applicable law.
We do not use automated decision-making in the processing of your personal data.
We collect and process both personal data and special categories of personal data as defined in the GDPR. This includes:
We may share your personal data with:
Transfers to third countries and international organisations
We do not transfer any personal data to third countries or international organisations.
We retain your personal data while you remain a customer or an employee, unless you ask us to delete it. Our Retention and Disposal Policy (copy available on request) details how long we hold data for and how we dispose of it when it no longer needs to be held. We will delete or anonymise your information at your request unless:
The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you direct mail, or emails, or in some circumstances ask us to stop processing your details. Finally, if we do something irregular or improper with your personal data you can seek compensation for any distress you are caused or loss you have incurred. You can find out more information from the ICO’s website http://ico.org.uk/for_the_public/personal_information and this is the organisation that you can complain to if you are unhappy with how we deal with you.
Accessing and Correcting Your Information
You may request access to, correction of, or a copy of your information by emailing us at firstname.lastname@example.org or by writing to our Data Protection Representative at Pinnacle, 153 Upper Newtownards Road, Belfast BT4 3HX.
You may opt out of receiving emails and other messages from our organisation by following the instructions in those messages.
Cookies provide us with the data that we can use to improve our service to you. Cookies themselves do not personally identify users although they do identify a user’s IP address.
How to disable cookies
You may if you wish restrict or block cookies, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services.
For more information on cookies and how to accept, delete or reject cookies then go to http://www.youronlinechoices.com/uk/faqs website.
Updates to our Privacy Notice
We will always update this Privacy Notice on our website, so please refer to it when you visit the website (the “last updated” reference tells you when we last updated our Privacy Notice).