Upgrading your Sage 200 Version with Pinnacle
Pinnacle believe it is important that our customers are using the most up to date version of their solution, not only to maximise the return on their investment but to ensure they are able to avail of all the functionality and features that are out of scope to legacy versions.
Sage 200 2025 R1 Key Updates
- Stock Item Alerts – New alerts for stock items across Sales Orders, Purchase Orders and Invoicing, helping users stay informed and drive operational efficiency
- Improved Customer & Supplier Communication Tracking – Enhanced visibility of past interactions to support credit control and relationship management
- Country of Origin in Stock List – A new field based on customer feedback, enabling users to quickly identify where stock originates
- Modernised Commercials Web Screens – Updated SOP Returns and Amend Status forms with a refreshed, user-friendly interface, plus several new and enhanced API endpoints
- SEPA Compliance Updates – Changes to EBanking to align with SEPA requirements, including core product updates and two new EBanking plugins
Item | Type of Release | Release Date | Extended support | End of Support | Action Required |
---|---|---|---|---|---|
2025 R1 | Major | June 2025 | June 2027 | June 2027 | No action required |
2024 R2 | Minor | October 2024 | February 2026 | October 2027 | No action required |
2024 R1 | Major | February 2024 | February 2026 | June 2027 | No action required |
2023 R2 | Minor | September 2023 | January 2025 | October 2026 | No action required |
2023 R1 | Major | February 2023 | January 2025 | February 2026 | No action required |
2022 R2 | Major | August 2022 | January 2024 | October 2025 | Consider upgrading |
2022 R1 | Major | February 2022 | January 2023 | February 2025 | Upgrade Recommended |
2021 R1 | Major | July 2021 | January 2022 | February 2024 | Upgrade Recommended |
2020 R2 | Major | December 2020 | January 2022 | August 2023 | Upgrade Recommended |
2020 R1 | Major | March 2020 | January 2022 | February 2023 | Upgrade Recommended |
Summer 2019 | Major | September 2019 | August 2021 | February 2023 | Upgrade Recommended |
Spring 2019 | Major | May 2019 | August 2021 | February 2023 | Upgrade Recommended |
Winter 2018 | Major | February 2019 | August 2021 | February 2023 | Upgrade Recommended |
Summer 2018 (Remastered) | Major | March 2020 | August 2021 | February 2023 | Upgrade Recommended |
Summer 2018 | Major | September 2019 | August 2021 | February 2023 | Upgrade Recommended |

The importance of keeping your solution up to date
Even though older versions of Sage 200 will no longer be supported after the above specified deadlines, the system will remain operational. Pinnacle will of course still continue to provide daily support for your system.
If you choose not to upgrade to a supported version of Sage 200, you will face various limitations in the future. Specifically, adding new users or acquiring additional modules will not be possible until you complete the upgrade.

Key reasons to make sure your business is using the latest release
- Full Sage Support
- Latest technologies
- Utilise new features
- Increased efficiencies
- Legislative compliance
- Access to Third Party Add-Ons
- Improved user experience
- Improved security
Seamless upgrades with Pinnacle
Choosing Pinnacle results in a coherent upgrade experience along with comprehensive support. The latest upgrades bring enhanced features such as improved customer & supplier communication tracking, stock item alerts and SEPA compliance updates. These advancements improve process performance, leverage the latest technology, and offer peace of mind.
Team
Pinnacle is unique in the Sage Business Partner community, with a dedicated Upgrades team and Managed IT services team to assist with any requirements, ensuring you are in safe hands throughout the upgrade process.
Communication
Our experienced Project Coordinators and consultants, with almost seven decades of expertise in the Sage product portfolio, are always ready to listen to concerns, collaborate, and quickly resolve issues identified during UAT.
Expertise
From keeping customers up to date on new version releases, demonstrations of new features via our webinar program, to our specialist consultants managing and delivering the upgrade projects, we have experts every step of the journey.
Bespoke
We plan around your business needs, avoiding financial deadlines or events that could impact delivery. No matter what your Sage 200 upgrade process looks like, with Pinnacle you are in safe hands.
Planning
Planning is key to our process, and we work closely with you and your partners to ensure a clear path to success on your upgrade project.
Security
At Pinnacle, we prioritise safety and support throughout your upgrade process, ensuring you can proceed with confidence. Our daily experience in handling upgrades minimises risks, as we frequently encounter compromised systems due to outdated critical software.
The Pinnacle Difference
Our bespoke solutions set us apart. We are passionate about helping your business and we go the extra mile.

Managed IT Services
Whether you require IT infrastructure, Microsoft 365, Hosting, Recovery or Cybersecurity, our team of specialists will design and implement the optimal solution tailored to your business needs.
Support Services
Our expert team offer dedicated support and have decades of experience in providing trusted answers, help, and guidance to our customers.
Software Development
Bespoke software solutions from our dedicated software development team allow you to tailor your chosen ERP solution to maximise its potential for your business, whatever the integration requirements.
Next Event
Bites and Insights - Add Custom Reports to Menus in Sage 200
10th September 2025
12:30pm
Webinar