Chord Company

As The Chord Company expanded, they faced growing complexities in managing their operations. Their existing systems struggled to handle increasing demands, leading to inefficiencies in areas such as inventory management, order processing and reporting. The company needed a robust, scalable, and flexible solution to streamline their processes and support their growth.

After thorough consultation, The Chord Company selected Sage 200, a powerful business management solution, to address their needs. Sage 200’s comprehensive capabilities, from financial management to inventory control, made it the ideal choice for an ambitious, fast-growing company. Pinnacle, with its extensive experience in Sage 200 implementations, was tasked with delivering the project.

From the outset, Pinnacle’s team worked closely with The Chord Company to ensure a seamless implementation. Here’s what the process entailed:

Initial Scoping and Planning
Pinnacle’s team took the time to thoroughly understand The Chord Company’s unique requirements and objectives. By conducting in-depth scoping sessions, they ensured that every aspect of the solution was aligned with the company’s operational goals.

Tailored Solution Design
Leveraging the flexibility of Sage 200, Pinnacle delivered a customised solution that addressed The Chord Company’s specific needs. This included optimising workflows and ensuring integration with existing systems.

Testing and Training
Pinnacle enabled The Chord Company to test the new system extensively in their own environment. Their team provided hands-on training, ensuring staff were confident and ready to use the system effectively.

Accommodating Changes
As the project progressed, the scope of work expanded. Pinnacle’s agile approach allowed them to accommodate these changes seamlessly, finding ideal solutions to meet evolving requirements.
Smooth Transition and Go-Live Support
Pinnacle ensured a smooth transition to the new system, with minimal disruption to day-to-day operations. Their team was on hand to provide live support, allowing The Chord Company to maintain business continuity during the critical go-live phase.

After going live with Sage 200, The Chord Company is already reaping the benefits of their new system. Key outcomes include:

Enhanced Efficiency
Improved workflows and automated processes have reduced manual tasks, freeing up valuable time for the team and providing significant long-term financial savings

Scalability and Flexibility
Sage 200’s scalable design ensures that The Chord Company is well-prepared for future growth.

Streamlined Operations
The integration of financial and operational data enables better decision-making and reporting.

Confidence in the System
The Chord Company’s staff are fully equipped to use the system, thanks to Pinnacle’s comprehensive training and support. every aspect of the solution was aligned with the company’s operational goals.

The Chord Company’s successful Sage 200 implementation is a testament to the power of collaboration and expertise. By choosing Pinnacle as their partner, they gained not only a cutting-edge business management solution but also a team dedicated to their success.

Pinnacle’s tailored approach ensured that Sage 200 was seamlessly integrated, enabling The Chord Company to focus on what they do best - creating exceptional audio cables. This case study underscores the value of a trusted implementation partner in achieving transformative results.