Unicef Ireland
UNICEF Ireland supercharges finances with Sage Intacct


Customer Profile
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential. In over 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. Before, during and after humanitarian emergencies, UNICEF is on the ground, bringing lifesaving help and hope to children and families.
Sector: Not for Profit
Business Need: Business Management
Location: Dublin, Ireland
Employees: 52 Employees

The Challenge
With income nearly tripling since 2021, UNICEF Ireland faced growing demands for financial transparency and accuracy. Manual processes and outdated systems couldn’t keep pace with expanding reporting requirements, increasing the risk of inefficiencies and slowing decision-making.

The Solution
To keep up with its rapid growth, UNICEF Ireland turned toSage Intacct, implemented with support from Pinnacle. The cloud-based system automated reporting, improved data accuracy, and is integrating with fundraising platforms, ensuring financial processes can scale with the organisation.

The Result
With Sage Intacct, UNICEF Ireland has transformed its financial operations. Automated workflows have made reporting faster and more accurate, and the finance team can now focus on strategic decision-making. With donations managed more efficiently, the organisation is ready for continued growth.
• Automated financial reporting for greater accuracy.
• Significant reduction in manual data manipulation.
• Stronger financial insights to support strategic growth.
• A scalable foundation for future integrations.

A partnership that delivers with Pinnacle
Pinnacle’s support was particularly valuable as UNICEF Ireland navigated one of the busiest periods inits history. With income increasing due to emergency response campaigns and donor growth, Pinnacle’s expertise helped the finance team scale operations without compromising accuracy or control.

Financial clarity in a fast-changing world
UNICEF Ireland’s reporting obligations have expanded significantly as the organisation has grown. Now part of UNICEF’s top 15 national committees—responsible for 85% of global UNICEF income—the need for accurate and timely financial data is greater than ever.
The ability to meet these reporting demands efficiently has become a necessity, not a luxury. Sage Intacct has given UNICEF Ireland the tools to meet complex financial regulations with confidence and ease.
Automated workflows and real-time insights now provide a more structured and controlled approach to financial management, allowing the team to focus on higher-value activities rather than data manipulation.
"They weren’t just a provider. They were a partner who guided us through each challenge. Whenever we had a request, they never said ‘No, that can’t be done.’ They worked with us to find solutions. We’ve taken huge steps forward, and with the right support, we’re set up for long-term success”"

Colette Harte Deputy, Executive Director
UNICEF Ireland
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