The work went forward to implement the latest version of Sage 200cloud, hosted on a server within the business, with the aim of going live by Shore Porters’ financial year-end in December. This is always a very busy period for the business. Fortunately, the company’s designated Pinnacle Sage 200cloud Consultant provided every support to meet the deadline.
Richard recalls, “Throughout the design and implementation process, Pinnacle’s Sage 200cloud Consultant June Terris managed the project, making sure we knew what we had to do and what information we needed to provide to facilitate the timetable. Then, in the first week of the go-live, she came on-site to check the data transfers were successful, to answer any questions and, generally, be at our side to ensure we were comfortable with our new system and our users were trained up and ready to crack on.”
June Terris has since visited the Aberdeen office again to tailor the software for maximum impact, including customising Richard’s desktop so he sees only what he needs to see.