The decision went ahead to purchase Sage 200 Financials and Commercials, with Customer Relationship Management (CRM).
The implementation took place at the Club’s financial year end, in tandem with the Finance team’s move to new offices within the redeveloped stadium: “It wasn’t exactly the perfect timing to take such a big step,” comments Joanne, “but fortunately we had Pinnacle’s expert help throughout. Their support team are great and they quickly ironed out any issues that are bound to arise in the early days of using new technology.”
Sage 200 now offers expanded functionality to support the enlarged stadium and the club has achieved its primary goal of improved reporting for senior management. There is better cost analysis according to match type and other group activities, such as the club’s thriving Academy arm for developing young talent. Joanne says, “Managers can see the big picture but also drill down to view actual spend against budget in detail for every part of our business.”